Communication is:

• A. An individual who initiates a message
• B. A process for exchanging information
• C. The idea or item to be communicated
• D. A method for verifying information

Answer: (B)

Communication is a process for exchanging information between people, typically involving a sender, a message, a channel, a receiver, and feedback that helps confirm understanding. The aim is to share meaning and achieve mutual understanding, even when things in the environment, like noise, might distort the message. Seeing it only as who starts the message misses the interactive, ongoing nature of exchanging information. Seeing it as the content itself focuses on what is being conveyed, but not on the act of delivering it and confirming that it was understood. Verifying information is about checking accuracy, not about the transfer and reception of ideas.