Policies should be put in writing to:

• A. Determine organization/decision making
• B. Make the intent of management ambiguous
• C. Remove personnel from the requirement to make judgements
• D. Serve as a source of reference for personnel hiring questions

Answer: (A)

Written policies establish how the organization operates and who has the authority to make decisions. When policies are put in writing, they create a documented framework that defines roles, responsibilities, and the steps to take in common situations. This clarifies how decisions are made, ensures consistency across people and situations, and provides a reference that supports training, accountability, and onboarding. The primary purpose is to codify organization and decision‑making so everyone knows what to do and why. While policies can cover hiring guidelines and other topics, their main function is to provide guidance and structure for how the organization functions, not to obscure management intent or remove judgement.