Which statement about grievance procedures is generally true?

• A. There is generally a time frame for submission.
• B. A mutually agreeable solution may not be obtained.
• C. The procedure is determined by each case.
• D. The union has the burden of proof.

Answer: (A)

Grievance procedures are built with deadlines to file and act within a set time. These time frames are a common feature because they keep the process moving, ensure investigations are timely, and protect both sides’ rights by preventing issues from dragging on indefinitely. Typically, contracts specify when a grievance must be filed after the incident or discovery of the issue, and there are follow-up response deadlines. If a deadline is missed, the grievance can be waived or barred, which is why the presence of a time frame is a defining and generally true aspect of these procedures.

While reaching a mutually agreeable solution is the goal, it isn’t guaranteed in every case, and many workplaces rely on a defined step-by-step process rather than leaving decisions entirely to case-by-case discretion. The burden of proof and the specific steps are usually outlined in the contract or policy, not universally fixed on the union.