Written organizational directives dealing with responsibilities and the order in which activities should be performed is a:

• A. Policy
• B. Procedure
• C. Rule
• D. Code

Answer: (B)

Procedures specify the exact steps and the order for performing tasks, including who is responsible for each step. They translate a policy into action, providing a repeatable sequence so work is done consistently and safely. In a fire service context, a procedure would outline the step-by-step actions for initiating a response, assigning roles, and sequencing tasks, ensuring everyone knows what to do first, next, and who handles each part of the operation.

A policy, in contrast, states the objective or principle to guide decisions but doesn’t prescribe the specific sequence of actions. A rule is a strict directive that demands compliance with little room for discretion. A code is a set of standards or ethical guidelines that govern behavior and performance.